You can check your Job status directly in the GreenDeal Retailer Portal. The available options depend on the stage of the Job.
📋 Option 1: Check the Status from the Job List
For PV/BAT Jobs, go to Jobs → PV/BAT Jobs.
You can:
View each Job's current status directly in the Status column.
Use the status tabs, such as New, Scheduled, Installing, Installed, Lodged and RFI, to quickly find Jobs at a particular stage.
Search for a specific Job using the GWT ID or other available filters.
💡 For SWH Jobs: The process is the same — go to Jobs → SWH Jobs and check the status from the Job list.
✅ Option 2: Check Job Status in the Settlement Center
For jobs that have already been installed and lodged, use the new Settlement Center to track job progress, check payment status and access job documentation.
Go to Settlement. Select Settlement from the left-hand menu to open the Settlement Center.
Find the relevant Job. Use the available search filters, such as GWT ID, Work Type or Reference No, to locate the Job.
Check the Job's status. Select the relevant tab to view Jobs under Awaiting Confirmation, Pending Payment or Paid/Credited. You can also use the overview sections to identify Jobs in progress or those requiring attention.
Review Job and payment details. View the available information directly in the Settlement List, including Job status, payment details and other relevant information.
Generate or download a Job Pack. Under Actions, select Job Pack to generate the Job Pack, then select Download to save the generated file.
📁 Tip: The Settlement Center provides a central place to track job progress, follow up on outstanding items and access Job Packs. It includes Jobs lodged on or after 1 January 2026.
💬 Need help?
If you have questions about a Job status, please contact our Customer Support team via Live Chat or call 1300 951 666.