Skip to main content

01 | 🔐 PRC Access, Training & Installer Setup

Learn how to enable PRC Access, complete PRC Training, and set up eligible Installers before creating NSW BESS2, BESS3, BESS4 and BESS5 jobs in GreenDeal.

Written by service@greendeal.com.au

Before creating an NSW Battery Job, make sure the required permissions, PRC Access and PRC Training are in place.

The BESS Job Creation Permission is available on the Retailer Portal Dashboard and can only be managed by a Company Admin User.

Once a Company Admin enables this permission, all Retailer Users under the same Company will automatically receive permission to create BESS2 Jobs.

📌 To create other NSW Battery Jobs, make sure PRC Access is enabled and PRC Training is completed with the Training Status = Passed.


🔓 Step 1 | Enable NSW PRC Access

A Retailer User with Admin permission can go to the NSW PRC settings in GreenDeal and enable PRC Access.

The PRC switch applies to:

  • BESS2

  • BESS3

  • BESS4

  • BESS5


📋 Step 2 | Review and Accept the Terms & Conditions

When PRC Access is enabled for the first time, GreenDeal will launch the onboarding process and display the relevant Terms & Conditions.

Review the information carefully and follow the on-screen instructions to complete the confirmation.


📄 Step 3 | Upload the Required Documents

Upload the following documents as prompted:

  • Certificate of Currency (COC) — Public and Product Liability Insurance with a minimum of $5 million coverage

  • NSW Contractor Licence

Make sure all uploaded documents remain valid and that your COC has not expired.

⚠️ An expired COC or Contractor Licence may affect your ability to create or lodge NSW Battery Jobs.


🎓 Step 4 | Complete PRC Training

GreenDeal will display the NSW PRC Training materials.

Please review all Training Information as instructed on the page.

To complete the Training:

  • Open all relevant tabs

  • Review the Training Materials

  • Complete all required content review steps

📌 Please review all Training Information carefully.

Once all required content has been viewed, the Submit button will become available.

Click Submit to complete PRC Training.


✅ Step 5 | Confirm Your Training Status

After completing PRC Training, confirm that your status shows:

Training Status = Passed

Once the Training Status is updated to Passed, you can create the corresponding NSW Battery Jobs.


👷 Step 6 | Invite an Installer to Complete PRC Eligibility / Training

If an Installer will complete on-site work for an NSW Battery Job, make sure they have completed the required GreenDeal registration, qualification checks and relevant Training, and meet the applicable PRC Eligibility requirements.

Find the Installer and send an invitation by following the on-screen instructions

Once invited, the Installer will need to complete the applicable steps in GreenDeal:

Step 1

Step 2


🛠️ Installer Qualification Requirements

📌 Installer qualification requirements vary by BESS Activity.

BESS3 / BESS4:

The relevant Battery Installer and Designer qualifications are required.

BESS5

BESS5 does not require the same battery-specific Installer / Designer qualifications.

However, the Installer must still meet GreenDeal's standard credential and PRC Eligibility requirements.


➡️ What’s Next?

Once PRC Access, Training and Installer setup are complete, continue with the relevant Job Creation Guide:

📩 If you need help with PRC setup or Training, email prc@greendeal.com.au or call 1300 951 666.

Did this answer your question?